Watch Out for ‘Disconnect’ Scams

Watch Out for ‘Disconnect’ Scams

The Crisis Assistance Program (CAP) would like to remind everyone that power companies will not disconnect services due to non-payment.

NO power company will call and demand payment.

If anyone is the recipient of a phone call like this, please hang up immediately and call your power company directly.

CAP recently received additional funding from the COVID CARES Relief Fund to provide up to $2,000 for utility bills only, under CAP guidelines. CAP staff are available Monday thru Friday from 8 a.m. to 5 p.m. to make arrangements to drop off a utility request.  

Requests can be dropped off in person or email to

Anyone can call CAP Staff at 253-573-7989 if they have any other questions or concerns.